You can get a refund if you were charged a maximum fare.
Before you claim
Please wait at least48 hours as you might receive an automatic refund:
See Also
Touching in and outWhy London buses are redBus and tram faresKeep within maximum journey times- Oyster - we'll automatically add it to your card the next time you touch in or out of a rail journey
- Contactless - the refund will show on your next card statement, or we will adjust the fares charged when you next travel
If youdo not getan automatic refund, you have up to8 weeks from your journey to claim.
We will not give a refund if you have already claimed3 maximum fare refunds in the same calendar month.
