FAQs
Here's what those statuses probably mean: Paid in full – the loans were recently consolidated or were commercially held Federal Family Education Loans that defaulted and were sold to the guaranty agency that owns the debt. Closed – the loans were sent to a new servicer.
Why does my student loan balance say zero? ›
There are a few reasons your account may unexpectedly list a balance of zero: You got a new loan servicer. It's common for loan servicers to change, so your account may be zero with your old servicer if your loan amount was transferred to another servicer.
Why does my student loan payment say $0? ›
On an IDR plan, your payments are based on your income. Under an IDR plan, payments may be as low as $0 per month.
Why does my Mohela balance say zero? ›
MOHLEA will report your loan as "Paid in Full" to the consumer reporting agencies at the end of the month that your loan reflects a zero balance. The consumer reporting agencies may take additional time to update their reporting.
How do I know if my student loan was forgiven? ›
What is the status of my Public Service Loan Forgiveness (PSLF) application? Log in to StudentAid.gov to track your Public Service Loan Forgiveness (PSLF) application status or PSLF progress. Contact the Federal Student Aid Information Center at 1-800-433-3243 with additional questions.
Why is my student account balance zero? ›
If your student loan balance is suddenly showing zero, some of the many reasons could be: Your federal student aid or private student loans were forgiven. You've completed one of the student loan forgiveness programs. You qualify for Public Service Loan Forgiveness (PSLF), or.
Why did my student loan debt disappear? ›
Student loans disappear from credit reports 7.5 years from the date they are paid in full, charged-off, or entered default. Education debt can reappear if you dig out of default with consolidation or loan rehabilitation. Student loans can have an outsized impact on your credit score.
Why did my student loan interest go to zero? ›
If your loans were eligible, we automatically paused your loan payments and set your interest rate to 0% from March 13, 2020, until Sept. 1, 2023. This payment pause is also known as an administrative forbearance. You can no longer get refunds for payments you made during the COVID-19 payment pause.
Who qualifies for a $0 student loan payment? ›
As mentioned above, a single borrower making roughly $30,000 will have an estimated monthly payment of $0 on the SAVE plan. A borrower in a family of five making roughly $60,000 or less will also owe $0 monthly. The Federal Student Aid Office offered the below graph showing how much a borrower may owe monthly.
How do I know if my student loan is paid off? ›
The Federal Student Aid website
The first step is logging into your StudentAid.gov account with your email, phone or FSA ID username and password. From there, you can check your balances and review what companies are servicing your loans.
If you don't owe a balance, it will appear as zero.
What does a zero balance letter mean? ›
The letter behaves as a formal receipt, stating to the borrower that they have a zero balance on their loans. Deed owners value this letter, as it may behave as a formal document for the owner to present to potential buyers of the property that want to know there are no liens on the property.
Is my MOHELA loan forgiven? ›
If you work in certain public service jobs and have made 120 payments on your Direct Loans, you may be eligible to have your loans forgiven. If some or all of your payments were not made on a qualifying repayment plan for PSLF, you may be able to receive loan forgiveness under a temporary opportunity.
Were my student loans automatically forgiven? ›
If you have loans that have been in repayment for more than 20 or 25 years, those loans may immediately qualify for forgiveness. Borrowers who have reached 20 or 25 years (240 or 300 months) worth of eligible payments for IDR forgiveness will see their loans forgiven as they reach these milestones.
How does student loan forgiveness show on credit report? ›
Generally, when a student loan is forgiven, it shouldn't impact your credit in a negative way. As long as your loans were in good standing at the time they were discharged and your accounts are being reported properly to the credit reporting bureaus, you won't see a huge difference in your score.
What student loans are not eligible for forgiveness? ›
You're not eligible for federal student loan forgiveness programs if you have private loans, but there are other strategies for managing private loan debt. NerdWallet's ratings are determined by our editorial team. The scoring formula incorporates coverage options, customer experience, customizability, cost and more.
Why does my financial aid say 0? ›
A zero means a family has no ability to contribute to the student's education. Read on for more information on how to file a FAFSA. The FAFSA form is still confusing for many students and parents who fill out, even with assistance.
What happens when loan balance is zero? ›
If the principal balance is zero and the payoff balance is zero, the loan will be zeroed out. This means that amount and days past due, due principal, due interest, and due fees will all be zero.
Why is my student loan balance closed? ›
If your credit report shows that a student loan account was closed due to a transfer, it means that your loan has been sold or transferred to another student loan servicer. This typically happens with federal and private student loans when: A borrower falls behind on monthly payments and defaults.