Last updated: January 29, 2024
It is sometimes necessary to add more details in the Advanced Options sectionwhen connecting your inbox to HubSpot using IMAP.Your IT team should be able to provide your mail server's IMAP and SMTP information. If not, you can take the steps below to find them in your email client:
Apple Mail (Mac desktop)
- ClickMail in your Mac's toolbar, then selectPreferencesfrom the dropdown menu.
- In the left sidebar, select the account you want to connect to HubSpot.
- SelectAccount Information.
- Find the field forIncoming Mail Server. This value is your IMAP server name.
- Next, find the field forOutgoing Mail Server. You may need to use the dropdown menu to select Edit SMTP server list toview the SMTP server name. You can also find your SMTPport here.
Outlook for Mac
- ClickOutlook in your Mac's toolbar.
- SelectPreferences,then clickAccounts.
- In the left sidebar, click on theaccount you want to connect to HubSpot.
- Find the fields forIncoming server andOutgoing server. The longer text box is the server name and the text box towards the right is the port.Use this information when setting up your connected inbox in HubSpot.
Outlook for PC
- InOutlook, clickFile. Then navigate toAccount Settings >Account Settings.
- On theEmail tab, double-click on the account you want to connect to HubSpot.
- BelowServer Information, you can find your incoming mail server (IMAP) and outgoing mail server (SMTP)names.
- To find the ports for each server, clickMore settings...>Advanced.
iPhone (Apple mail)
- Navigate to your iPhone's Settings.
- On the next screen, clickMail, then selectAccounts.
- Select the email account you want to connect to HubSpot.
- Under IMAP, select Account.
- This will display your incoming (IMAP) and outgoing (SMTP) mail server information to use in HubSpot.
Android (native Android email client)
- Navigate to your Android's Settings, and then click Apps.
- On the next screen, clickEmail.
- Select your email address, and underAdvanced Settings, clickServer Settings.
- You'll then be brought to your Android's Server Settings screen, where you can access your server information.
