For venue and event-related enquiries, please get in touch via info@dockyardslondon.co.uk.
For brand partnership opportunities, please get in touch via partnerships@broadwicklive.com.
For lost property enquiries, please get in touch via lostproperty@dockyardslondon.co.uk.
FAQS
WHERE EXACTLY IS DOCKYARDS?
Silvertown Square, Royal Victoria Dock, Connaught Bridge, N. Woolwich Road, London, E161UR
IS THE VENUE OUTDOOR?
Yes, the venue is outdoors.
PUBLIC TRANSPORT
You must use Custom House station toarrive at the venue unless you travel bytaxi.
Entrance tothe event site is via afloating pontoon bridge across the Royal Dock next toCustom House. We’ve had this specially installed for the event and will not appear online or on any maps. You will be directed byour stewards from the exit of Custom House station.
The easiest way toaccess Dockyards London is via Custom House Station, which is served bythe Elizabeth Line (operating only on 10/09) and the DLR (operating on 10/09 and 11/09). The DLR offers frequent train service routing via Canning Town, Bank and Stratford. There will be additional DLR trains in service on the Sunday.
TAXI
Please use our drop-off and pick-up point, located at Dockside Car Park, Dockside Road, London E162QT.
Ataxi rank will be in operation at the end of the event, along with adedicated area for private hire vehicles, including Uber and Bolt.
CAR
There are strictly no parking facilities at the venue.
DOINEED TOBE FULLY VACCINATED TOATTEND?
No, as it currently stands wedo not require guests tobe fully vaccinated toattend.
IAM CONCERNED ABOUT COVID-19 – SHOULD IATTEND THE VENUE?
All of our venues will be following the latest Government Guidance toensure the safety of all of our guests. However, you are responsible for deciding whether or not you should attend the venue and, prior toattending, carry out your own personal risk assessment based on your own age, health and susceptibility toinfection and clinical vulnerability and of those in your household or support bubble (based on current government guidelines).
WHAT IS YOUR TICKETING POLICY?
All tickets will be checked and scanned on entry.
Tickets can either be printed or, in the case of e-tickets, displayed on your mobile.
Please bring avalid form of photographic ID with you tothe event (please note, weonly accept valid passports, foreign national ID cards, driving licences or Home Office approved PASS cards as identification and/or proof of age).
If there is aname on your ticket, you must provide avalid photographic ID tomatch this name.
Any fake, invalid or duplicate tickets will be rejected.
Please ensure that you purchase your ticket(s) from an authorised ticket agent.
ICAN’T FIND MY TICKET/ TICKET CONFIRMATION, WHAT SHOULD IDO?
Please email your ticket provider, as this will vary from show toshow.
SAFETY POLICY
Welook forward towelcoming everyone toDockyards.
Wewould like toremind all guests, before and during your visit, toplay their part in making everyone’s visit asafe and enjoyable experience.
As always, the safety of all our guests is our top priority. Wewill have aprofessional security team who conduct thorough searches on all guests prior toentry, along with amedic and welfare facility on site.
Anyone who feels unwell or uncomfortable can contact the venue’s medical and security teams, or any member of staff immediately for assistance without judgement.
YOUR CONDUCT
Dockyards has azero-tolerance for non-consensual behaviour.
If you are seen tobe making someone feel uncomfortable, harassing or assaulting anyone, you will be dealt with accordingly;
– You will be reported tosecurity.
– You may be reported tothe Police and they may be called tothe venue.
– You will be ejected from the venue.
– You will be banned from entering the venue in the future.
Please be aware that uniformed and plain-clothed security will constantly monitor all spaces both in person and on CCTV throughout the event.
ASK FOR ANGELA
At our venue, wedo not accept any form of harassment or violence towards any of our community. If you are feeling unsafe please approach amember of staff and Ask for Angela. Our staff will immediately know you need help and will be able toget you out of the situation safely and discreetly.
FEELING UNWELL
If at any time you feel unwell and need assistance, please make yourself known toone of our team located throughout the venue. Wewill have dedicated welfare and medical teams located on site. Weoperate an open door policy and you are welcome toseek help at any time without any judgement.
SPIKING
The venue has azero tolerance policy on drink tampering or spiking of any kind.
– All guests are subject toathorough search when accessing the venue.
– Drink lids are available for free on request from behind the bar.
– Uniformed and plain clothed security are constantly monitoring all spaces both in person and on CCTV.
– Anyone caught spiking will be immediately dealt with byour security team, reported tothe police, prosecuted and banned from the venue.
CAN IBRING MY PRESCRIPTION MEDICINE OR MEDICAL EQUIPMENT TOTHE VENUE?
If you need tobring any medicine or medical equipment tothe event, this will need tobe booked and approved with us in advance of the show. Please email info@dockyardslondon.co.uk with details.
ARE THERE ANY PROHIBITED ITEMS I’M NOT ALLOWED TOBRING?
Please note you are NOT permitted tobring into (or use) any of the following items into the venue; illegal substances; legal highs or any other psychoactive substances; food; any form of liquid (including drinks and perfume); chewing gum; point and shoot cameras; bottles; weapons; ammunition; horns; whistles; drums, megaphones, amplification equipment, klaxons, air horns; fireworks, flares, smoke canisters, explosives, firearms, knives, blades; or any other article which may be used as aweapon or missile, or which may, in our reasonable opinion, cause danger or disruption tovisitors at the venue (regardless of whether or not such item is illegal or is carried for specific purposes); large bags; hi-visibility tabards or similar; sponsorship, promotional or marketing material; marker pens, spray paint or any other similar items that may be used tomark infrastructure
Wereserve the right toconfiscate any Prohibited Items. Anyone found in possession of such items will be refused admission, ejected from the venue and may also be liable for prosecution. No refunds will be given tocustomers who are refused admission due topossession of Prohibited Items.
Animals, with the exception of guide dogs, are not permitted in the venue.
CAN IBRING MY OWN FOOD AND DRINK?
You’re not permitted tobring food or drink into the venue.
There will be adelicious range of food and drink options. You can ask for free drinking water from our bars.
CAN ISMOKE/VAPE AT DOCKYARDS?
Within the designated smoking areas, yes. If you are caught smoking anywhere except for the designated outdoor smoking areas, you will be ejected from the venue without arefund.
WHAT DOES THE CHALLENGE 25 POLICY MEAN?
If you are lucky enough tolook under the age of 25, you may be asked toshow identification toprove your age tobe granted entry tothe venue for all shows where age restrictions apply.
For further information on the Challenge 25 policy, please visit www.challenge25.org.
WHAT IS THE DOCKYARDS' DRUG POLICY?
Dockyards operate astrict zero tolerance drugs policy. Searches will be in operation and this is acondition of entry tothe venue.
Any customer concerned over any part of the search will be discussed individually and the process explained bystaff. The customer can refuse and leave the venue at any point should they not wish tocontinue with the search.
Anyone found in possession of illegal substances will be refused admission, ejected from the venue and may also be liable for prosecution.
Wereserve the right topass your details tothe relevant authorities should weconsider an offence or criminal act has taken place.
WHO DOITALK TOABOUT ACCESSIBILITY?
Wetake the needs of ticket holders who are disabled or have other access requirements very seriously and actively encourage people of all abilities toattend the Event.
If you have any access requirements, please fill out this form and we’ll get back toyou ahead of the event.
If you need any other details or if you have any concerns about any elements of the event, please specify such concerns either at the point of purchase or afterwards in good time before the event via email to[access@dockyardslondon.co.uk]
ARE THERE LOCKERS ON SITE?
Lockers will be available for hire at the venue.
£7.00 small (30cm x 30cm x 30cm)
£10.00 large (45cm x 30cm x 30cm)
You can fit around 3-4 normal sized jackets in asmall locker. You’ll need topay a£10 refundable deposit on top of this. Because you can access your belongings whenever you like using your own key, it’s advisable tolock your phone and wallet away rather than carrying them in your bag or pocket.
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FAQs
Can you walk around the Historic Dockyard for free? ›
Book online at www.historicdockyard.co.uk Entry onto the 12-acre historic area of the Dockyard is free with a Historic Quarter Pass, which is issued at the Visitor Centre between 10am and 4:30pm.
Is the HMS Victory in Portsmouth a replica? ›Michael Byard, 80, from Oxfordshire, began creating the replica of Horatio Nelson's flagship while working for a shipping company in Australia.
How much does it cost to get into Portsmouth Dockyard? › How much are tickets for HMS Victory? › Can I see HMS Victory without paying? ›You can access the dockyard without having to pay anything. Access to most of its exhibits such as HMS Victory etc, will have to be paid for. I'm not really an expert on prices etc so the best advice I can give you is to go onto the dockyards website or contact the Visitors Centre. However ...
How much are tickets to the Mary Rose? › Why does HMS Victory have no masts? ›The mast's removal is part of a 20-year-long conservation project on Victory in Portsmouth Historic Dockyard. The ship remains open to visitors despite the ongoing work.
What percentage of HMS Victory is original? ›He was taken below where he died. Only 20% of the vessel that stands today at Portsmouth, on England's south coast, is from the original ship. The structure of the 246-year-old warship still marvels modern day experts.
What is the oldest commissioned warship in the world? ›Constitution, byname Old Ironsides, warship renowned in American history. One of the first frigates built for the U.S. Navy, it was launched in Boston, Massachusetts, on October 21, 1797; it is the world's oldest commissioned warship afloat.
Do you need to book HMS Victory? ›Buy your tickets online and book your time slot in advance! Click on the links below and put in your Barcode ID to book your time slot. Please note that a visit to the Submarine and Explosion Museums will need to be booked separately from a visit to the Portsmouth Historic Dockyard.
Where is the HMS Victory now? ›
Located in Portsmouth's Historic Dockyard, HMS Victory is open all year round from 10am every day. Portsmouth Historic Dockyard is a great place to bring the family, celebrate birthdays and special occasions.
What did they eat on HMS Victory? ›Sharks, flying fish, dolphins, porpoises and turtles, were regularly caught and eaten. Birds were also fair game. In 1763, seagulls were shot by officers on HMS Isis in Gibraltar.
Can you see Royal Navy ships in Portsmouth? ›At the National Museum of the Royal Navy at Portsmouth Historic Dockyard you get an unparalleled opportunity to explore famous ships like nowhere else. Actually climb aboard our celebrated ships from different eras of history including HMS Victory, HMS Warrior and HMS M.
Can you smoke in Portsmouth Dockyard? ›All Portsmouth Historic Dockyard buildings are strictly No Smoking.
Where is the Mary Rose on display? ›The Mary Rose is located within Portsmouth Historic Dockyard, just five minutes from Portsmouth Harbour, accessible by train and bus.
Is HMS Victory in dry dock? ›HMS Victory was moved into her final resting place a century ago at Portsmouth Historic Dockyard, dry dock no. 2. The ship's custodian, the National Museum of the Royal Navy, has ambitious plans for the next step of the iconic national treasure's conservation.
Where do you park when visiting Portsmouth Dockyard? ›The car park is located on Admiralty Road which is just off Queen Street. The Park and Ride is conveniently located on the M275 offering a fast and reliable service into the city. At peak times, the service runs every 12 minutes.
Is Portsmouth Dockyard open all year round? ›Open all year round, Portsmouth Historic Dockyard is a place to bring the family, celebrate birthdays and special occasions.
How many skeletons were found on the Mary Rose? ›The bones of a total of 179 individuals were found during the excavations of the Mary Rose, including 92 fairly complete skeletons. Analysis has shown that all were male, and most of them were young adults. Some were in fact no more than 13 years old, and up to 80% were under 30.
How did Mary Rose sink? ›During the Battle of the Solent on July 19, 1545, the Mary Rose sank in a strait of the English Channel. According to an eyewitness account, after firing at the French fleet, the Mary Rose was attempting to turn when it was blown onto its side by a gust of wind.
When did they stop spraying the Mary Rose? ›
The sprays were turned off in 2013 and we opened our new state-of-the-art Mary Rose Museum in 2016. The Museum tells the stories of the 500 men who lived, worked and died on-board. With some 19,000 artefacts on display, recovered from the seabed in one of the most challenging archaeological excavations of all time.
How long does it take to go round the Mary Rose museum? ›How long does it take to go around the Mary Rose? We recommend spending between 1.5 -2 hours to get the most out of the museum, although you may spend more or less time depending on your schedule.
Can you see Navy ships in Portsmouth? ›ALL ABOARD AT PORTSMOUTH HISTORIC DOCKYARD
Visit HMS Victory and see Nelson's legendary warship, dive deep onboard HMS Alliance or take a Harbour Tour and discover a working naval base from the water.
Open all year round, Portsmouth Historic Dockyard is a place to bring the family, celebrate birthdays and special occasions.
What is at Portsmouth Harbour? ›Portsmouth Historic Dockyard
HMS Victory, the magnificent HMS Warrior (cutting-edge Victorian technology) and Henry VIII's doomed flagship Mary Rose. Take a harbour tour to see current frigates and destroyers. Children love the interactive displays, simulators and climbing wall at Action Stations.
8) It is estimated that 500 people died on the Mary Rose. Although the warships were strong, part of battle was to board opposing ships in order to take part in hand-to-hand combat.
How much is Mary Rose Museum? ›From the depths of the Solent to Portsmouth Dockyard, the Mary Rose Museum has been dramatically restored, costing £27 million in Heritage Lottery Funding.
How did Mary Rose sink? ›During the Battle of the Solent on July 19, 1545, the Mary Rose sank in a strait of the English Channel. According to an eyewitness account, after firing at the French fleet, the Mary Rose was attempting to turn when it was blown onto its side by a gust of wind.
What aircraft carrier is in Portsmouth now? ›HMS Queen Elizabeth is an active aircraft carrier operated by the Royal Navy, and as a result are not open to the public.
How many Royal Navy ships are in Portsmouth? ›Portsmouth has built sections for, and is the home port to, the two Royal Navy aircraft carriers, HMS Queen Elizabeth and HMS Prince of Wales.
Is Portsmouth still a naval base? ›
Portsmouth Naval Base has been an integral part of the city since 1194. It is home to almost two-thirds of the Royal Navy's surface ships, including the new aircraft carrier HMS Queen Elizabeth, the formidable Type 45 destroyers, Type 23 frigates and mine countermeasures and fishery protection squadrons.
Can you smoke in Portsmouth Dockyard? ›All Portsmouth Historic Dockyard buildings are strictly No Smoking.
Do you need to book HMS Victory? ›Buy your tickets online and book your time slot in advance! Click on the links below and put in your Barcode ID to book your time slot. Please note that a visit to the Submarine and Explosion Museums will need to be booked separately from a visit to the Portsmouth Historic Dockyard.
Where is the Mary Rose on display? ›The Mary Rose is located within Portsmouth Historic Dockyard, just five minutes from Portsmouth Harbour, accessible by train and bus.
Is Portsmouth UK worth visiting? ›Naturally, many of the attractions revolve around the sea, but there's plenty more to do in the city as well. Portsmouth makes for a great day trip from London, and can be reached in under two hours by train.
How deep is the entrance to Portsmouth Harbour? ›The entrance fairway is maintained at a dredged depth of 9.5 metres as far as the northern end of the main naval base. It is not permissible to enter the harbour on the east side of the main fairway, and the boat channel must not be entered from the east side.
Is Portsmouth a touristy? ›Portsmouth is a popular tourist destination and has that New England Charm that people search for. Downtown Portsmouth is very quaint. It's lined with boutiques, excellent restaurants, fun bars, and cafes. It's the perfect place to walk around aimlessly and enjoy the architecture while doing some window shopping.